The 5 R’s Model

Headway East Sussex has developed the 5 R’s model for its service delivery which ensures our clients and their families receive the type and level of service they require to meet their individual needs.


This is the first line of support provided by our Advice and Support team, who offer emotional and practical advice and support to people with an acquired brain injury and their relatives and carers.

Our Reassurance services are free of charge and include:

  • Initial assessment
  • Advice and information, including advice on funding of services
  • Telephone support
  • Counselling services
  • Evening support groups
  • Carers’ services
  • Family information days
  • Taster sessions

For more information click on the links below:


Active rehabilitation programmes with input from specialist therapists can be provided. This is based at our Newick Centre on weekdays but incorporates an outreach service in the community. For more information click on the links below:


Reablement is the next steps in helping people rebuild their lives within the community. This can comprise sessions at our Newick Centre and our outreach service. For more information click on the link below:


We recognise that some people will require long-term support to help maintain their skills and function, improve their quality of life and provide respite for relatives and carers to sustain the home and social situation.

Rediscover Group

Our Rediscover Group is aimed at those with residual symptoms that are preventing them re-entering the workplace. It will involve working within a supportive group at our Newick Centre where clients can re-learn, gain or rediscover important workplace and life skills. For more information click on the link below:

Information for Professionals and Prospective clients

Additional information for our professionals and prospective clients:

Data about acquired brain injury (ABI) and its effects on the individual:

The Headway East Sussex Pathway

Working safely – the governance processes of Headway East Sussex